Q. Do you buy Football Shirts too?

A. Yes indeed! Email hello@thethirdkit.co.uk with a break down of what you would like to sell.

Q. Where do you source all your shirts?

A. Maybe from you… See above.

Q. Are the shirts you sell all originals and authentic?

A. Always – if for whatever reason you are unsure and want some peace of mind, just get in contact.

Q. How long has the company been going?

A. Since 2018! Shop space since 2022

Q. How can I visit the shop?

A. Easy, click here

Q. What’s your returns policy?

A. Full peace of mind. Full returns within 30 days of purchase if for whatever reason you’re unhappy. More details below –

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Returns Policy

The shop refund and returns policy lasts 30 days.

To be eligible for a return, your item must be unused and in the same condition that you received it. To initate, please contact hello@thethirdkit.co.uk and state your order number in the subject heading.

If 30 days have passed since your purchase, we can’t offer you a full refund or exchange unfortunately.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@thethirdkit.co.uk

Shipping returns

To return your product, you should mail your product to: The Third Kit, 58a Sandringham Road, London, UK, E8 2LP.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at hello@thethirdkit.co.uk for questions related to refunds and returns.